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Polk Audio Command Sound Bar with Handsfree Amazon Alexa Voice Control (New Update with Multi-Room Music Built-In), 4K HDMI, and Fire TV Compatible for Your Home Theater

3.9 3.9 out of 5 stars 2,018 ratings

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Command Bar w/ Subwoofer
Ask to play music, hear the news, control your smart home, and more with this smart speaker.
Alexa Built-in Learn more

Alexa Built-in

This smart speaker has been certified by Amazon for its built-in Alexa functionality, providing a voice-forward experience to play music, read news, control other smart home devices, and more.

Brand Polk Audio
Model Name AM9640
Speaker Type Soundbar
Connectivity Technology Optical, HDMI
Special Feature Subwoofer

About this item

  • Upgraded TV sound: Get legendary Polk sound with built in Dolby and DTS surround sound for an immersive home theater experience
  • Stream shows and music: fire tv compatible and built in support for amazon music, Pandora, tune in, iheartradio and more music services as they become available
  • Built in Alexa voice services and multi room music: easily control the sound bar functionality, your smart home devices, stream music in multiple rooms with your voice “just ask”. Automated over the air support updates whenever new features and services are made available
  • 4k and hd tv compatible: easy setup with built in dual HDMI 2.0 inputs and optical cables to deliver 4k HDR viewing experience
  • Wireless subwoofer included: delivers room filling powerful bass perfect for movies, music and games
  • Patented voice adjust technology: Customize the voice levels to reproduce clear, crisp dialogue hear every word
  • Flexible setup options for any home: two mounting options designed for tabletop and wall mounting via built in keyhole slots
Serve a springtime stunner
Get ready for Easter Learn more

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Top Brand: Polk Audio

Highly Rated
4.5/5 star rating from 100K+ customer ratings
Trending
10K+ orders for this brand in past 3 months
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Polk Audio Command Sound Bar with Handsfree Amazon Alexa Voice Control (New Update with Multi-Room Music Built-In), 4K HDMI, and Fire TV Compatible for Your Home Theater
Polk Audio Command Sound Bar with Handsfree Amazon Alexa Voice Control (New Update with Multi-Room Music Built-In), 4K HDMI, and Fire TV Compatible for Your Home Theater
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PriceCurrently unavailable.$399.00$899.00$279.95-17% $149.99
List:$179.99
$499.00
Delivery
Get it as soon as Tuesday, Mar 19
Get it as soon as Wednesday, Mar 20
Get it as soon as Tuesday, Mar 19
Get it as soon as Tuesday, Mar 19
Get it as soon as Tuesday, Mar 19
Customer Ratings
Sound quality
4.1
4.3
4.2
4.3
4.3
4.3
Remote Control
3.5
4.0
4.0
4.3
4.2
4.2
Value for money
3.6
4.3
4.1
4.3
4.1
Volume control
3.7
4.3
4.3
4.2
Tech Support
2.8
4.2
4.1
3.7
Sold By
Electronics Expo (Authorized Dealer)
Electronics Expo (Authorized Dealer)
Amazon.com
Amazon.com
Amazon.com
speaker size
43.3 inches
2.36 inches
10 inches
23 inches
2 inches
10 inches
power source
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Corded Electric
connectivity tech
Optical, HDMI
Bluetooth, Optical, USB, HDMI
wireless, wired
Bluetooth, HDMI, Auxiliary, Optical
Optical
Wi-Fi, Bluetooth, Optical, HDMI
speaker type
Soundbar
Subwoofer, Soundbar
Soundbar
Soundbar
Soundbar
Soundbar,Subwoofer
mounting type
Wall Mount
Wall Mount
Bar Mount
Wall Mount
Wall Mount
Tabletop,Floor Standing
weight
4.95 pounds
19 pounds
13 pounds
5 pounds
14 pounds

From the manufacturer

polk
The Sound Bar with Amazon Alexa Built-in

Your Voice. Amazon Alexa. Polk Sound. Together.

Use your voice to control the sound bar, your smart home devices and stream music - "Just Ask."

Does the Command Bar do everything an Amazon Dot or Echo does?

We are working closely with Amazon to implement the following features this year. Multi-room music, routines, named timers and reminders, custom alarm sounds, alternative wake words (Amazon and Computer), calling, drop-ins and messaging.

Can I use my voice and the Command Bar to control my TV or cable box?

You can control the Command Bar functions with your voice including volume, bass levels, and source selection. You will not, however, be able to directly control your cable box such as selection a particular channel.

Is Fire TV included?

While the Command Bar is Fire TV compatible, Fire TV is not included and is sold separately.

Will the Command Bar work without activating Alexa?

The Command Bar operates like a normal sound bar even if Alexa is disabled or your home network is down.

Will Alexa hear me when the volume is loud?

Activating Alexa at all volume levels is supported, however, there's always an Action Button on the remote that temporarily lowers the sound bar's volume.

What's in the box

  • Command Bar sound bar
  • Subwoofer
  • AAA Alkaline batteries (2)
  • Sound bar power adapter with 6.5’ (2m) power cord
  • Subwoofer power cord
  • 6.5’ (2m) high-speed HDMI cable (4k compatible)
  • 6’ (1.8m) Optical cable
  • Sound bar wall-mount template
  • Quick Start Guide
  • Product guides and documents

    Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here. [PDF ]

    Feedback

    Polk Audio Command Sound Bar with Handsfree Amazon Alexa Voice Control (New Update with Multi-Room Music Built-In), 4K HDMI, and Fire TV Compatible for Your Home Theater


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    Product Description

    The Polk Command Bar – The Home theater sound bar system with Alexa built in. Integrated far field microphones and Alexa voice services Use your voice to control the sound bar With Amazon Multi Room Music and the Polk Command Bar, play and control your music across multiple Amazon devices. Ask Alexa to stream your favorite song, and hear it throughout your Home Patented Voice Adjust technology for crystal clear dialogue Wireless subwoofer for deep bass 4K HDMI ports Fully compatible with Fire TV (sold separately) Includes HDMI and Optical cables for quick and easy setup. Power 260 watts.

    Customer reviews

    3.9 out of 5 stars
    3.9 out of 5
    2,018 global ratings

    Customers say

    Customers like the sound quality of the speakers. They say it has excellent sound and is decent for a speaker bar. However, some customers have reported connectivity issues with the speaker. They mention that the wifi connection and bluetooth connection repeatedly fail. Customers also have mixed opinions on Alexa compatibility, performance, ease of setup, quality, value, and voice recognition.

    AI-generated from the text of customer reviews

    659 customers mention494 positive165 negative

    Customers like the sound quality of the speakers. They mention that the sound is excellent, with the right technology to produce custom alarm sounds, routines, and multi-room music. Some say that the product is decent for a speaker bar.

    "...This made the sound better then I have heard since I started using the speaker and I was able to pump up the bass output without distortion...." Read more

    "...I won't get into audiophile details, but for the price this sound is excellent with the right technology to handle a tv/ps4pro combo, 4k..." Read more

    "...It does not help the real high end, but does increase the audio clarity It acts almost like a mid-frequency control, or a so-called "presence"..." Read more

    "...That's not the best placement, but it still sounds great and responds to both voice and IR inputs without having to retrain myself to aim at the..." Read more

    353 customers mention147 positive206 negative

    Customers are mixed about the Alexa compatibility of the speakers. Some mention it's a decent product with a reasonable attempt at Alexa integration, but it has some glitches. The TV/Alexa interface is completely seamless and perfectly executed, and the voice feature is very nice. However, others say that Alexa in this is terrible and the dot locks up and drops the music after about 20 minutes. Additionally, the soundbar has lost connection to the app, and is non-responsive.

    "...music groups, even my sprinklers, and whatever is in this command bar is NOT Alexa. She cannot do any of the above. She does not behave like Alexa...." Read more

    "...The sound is delicious and deep for movies, and I can easily bring up voices for dialog-heavy viewing. The Alexa controls work well...." Read more

    "...old component system is not a go not only because of the lacking high frequency response, but also because it does not handle all of my inputs...." Read more

    "...The dialogue is front and center right out of the box and clearer then any speaker I have owned...." Read more

    270 customers mention93 positive177 negative

    Customers are mixed about the performance of the speakers. Some mention that it works well for an entertainment center, does both tasks admirably, and is fairly easy to set up. However, others say that it had sound and functionality problems a few weeks in, making it useless after setup. Some customers also mention that the Echo capability, such as drop in, does not work, and that the soundbar receiver is not working.

    "...So that means the soundbar receiver isn't working, luckily arc allows me to control volume, but now I cannot adjust bass/voice volume...." Read more

    "...a format the soundbar would accept, I was quite delighted with the performance of the system...." Read more

    "...The most noticeable and consistent glitch happens when trying to switch ihe bar's sound source from ihe HDMI connection to WiFi to stream music..." Read more

    "...Another thing of note is that the remote completely does not work. So you have to rely on Alexa being setup to work this piece of crap. No Alexa?..." Read more

    207 customers mention122 positive85 negative

    Customers are mixed about the ease of setup of the speakers. Some mention that it integrated nicely with their existing Fire Stick, while others say that Alexa's setup on initial setup is sketchy, the instructions are terrible, and it wouldn't setup on through their tablet. Some customers also say that the subwoofer would not connect to the speaker.

    "...So high marks for easy to install, voice and remote control, and it sounds pretty good. Much better than most systems in this price range...." Read more

    "...Alexa's setup on initial setup is sketchy and decides when to work or not work. In summation, I would not suggest this to my worst enemy...." Read more

    "...The rest of the set-up went smoothly. My TV is an old Panasonic plasma so it only has HDMI (not HDMI ARC) and optical sound sources...." Read more

    "...I love the streamlined set up and the simplicity of packing it up (we move a lot). Overall, it's a nice system with good quality sound." Read more

    156 customers mention54 positive102 negative

    Customers are mixed about the quality of the speakers. Some mention that the build quality is exceptional, with solid woofers and a deeper bass. However, others say that the Alexa in this device does not have the features that all my echos have, like, it's not a true Echo device and that there are unsupported/omitted functions. The hardware seems reasonably stable, and the app did configure and enable the sound bar. However, some customers say that they wish the app would do more, and that the product app is bad.

    "...The soundbar has very limited options for inputs, basically just HDMI, optical cable, or Bluetooth...." Read more

    "...compare to other higher end soundbars this speaker holds up really well for sound dynamics and is still cheaper then many other options...." Read more

    "...it sees the command bar as an echo device, but it is missing all the options and flexibility of a echo/dot...." Read more

    "...the lacking high frequency response, but also because it does not handle all of my inputs. It has only 2 HDMI inputs (plus the TV connection)...." Read more

    142 customers mention89 positive53 negative

    Customers have mixed opinions about the value of the speakers. Some mention that it is excellent for the price, while others say that it's a huge waste of money.

    "...Overall this is a great speaker especially for the price...." Read more

    "...It's been a waste of many days and efforts and most importantly, $300!!..." Read more

    "...built in Alexa/Echo capabilities are excellent, and the Amazon Warehouse price was superb...." Read more

    "...Truly great sound, responsive and accurate voice control, great price. I love it!! Great job Polk and Amazon!!" Read more

    67 customers mention28 positive39 negative

    Customers are mixed about the voice recognition of the speakers. Some mention that the volume can be controlled by both TV remote and the sound bar functions. They like that the remote control allows them to boost volume and voice, while others say that they could not use voice control for Spotify multi room, unlike Amazon music which can hear their voice commands very well over the floor.

    "...downgraded to 1 star. Alexa unit is worthless after further use. Mic is deaf, and it’s not a full Alexa unit inside...." Read more

    "...The remote allows you to control volume up/down, sound mode (movie, sports, music), bass up/down, voice up/down, source (TV inputs, Bluetooth), HDMI..." Read more

    "...Doesn't make sense. Can't control the volume or anything with the app. So it's a little lacking as well...." Read more

    "...The remote has options to adjust the amount of bass and dialogue enhancement. The one you need to be careful with is the bass setting...." Read more

    164 customers mention20 positive144 negative

    Customers have connectivity issues with the sound bar. They mention that it loses the wifi connection for no clear reason, the bluetooth connection repeatedly fails, and the HDMI arc connection does not work at all. It does not support calling, and it does not recognize their connected devices. It overrides their TV connection and switches to Bluetooth.

    "...to get her to wake up, and from 10 feet away, she still misunderstands my command. I experienced none of this with my dot...." Read more

    "...it to this device... although I did try that and the bluetooth connection repeatedly fails... so screw it, just a sound bar that needs its own..." Read more

    "...first issue that started shortly (months after purchase) it would lose connection to the Polk iphone/android app...." Read more

    "...Another thing is that it looses contact with other devices. As matter of fact it won't even keep contact with the TV the soundbar is attached too...." Read more

    Stoked about this soundbar
    4 Stars
    Stoked about this soundbar
    1. Set-Up The Polk Connect App is required to set-up the Command Bar. I initially had trouble with the set-up, which is managed via WiFi, because the bar kept disconnecting from my iPhone 7. It even disconnected when I stood next to one end of the bar but it, thankfully, remained connected by standing next to the other one. The only wireless device in the vicinity is a 5 yr old Sony DVD/Blu-ray player. The rest of the set-up went smoothly. My TV is an old Panasonic plasma so it only has HDMI (not HDMI ARC) and optical sound sources. I use a Harmony 650 to control everything. The Command Bar assimilated the bits it needed without any further assistance from me. Very sweet.2. Operation I was pleased that the Command Bar responded as expected to the Harmony remote. It switched seemlessly, along with the TV, amongst the different input sources. The bar also responds to voice commands. I really like the ability to adjust the volume by specifying a value between 0 and 100, e.g., "Alexa, volume 50." You can also tell the bar to switch inputs and modes. The mic is sensitive enough to hear my voice over the sound of a floor fan blowing in the same room. I only needed to raise my voice slightly above conversation level. In addition to Alexa's vocal response to audible commands, feedback is provided by multi-colored lights that encircle the Command Bar's physical controls.3. Sound I primarily watch films and TV shows (typically Blu-rays/DVDs or streamed from the Internet) where dialogue is more important than sound effects. I prefer hearing dialogue over immersive sound effects. The Command Bar did a satisfactory job in this area. I especially like "night mode" (one of four sound modes) which emphasizes dialogue by reducing the sound effects. Prior to the Command Bar, I listened to music using Harman Kardon SoundSticks. They were located in the same room as the Command Bar is now. Compared to the Command Bar, the SoundSticks sounded tight. The bar does a great job gloriously filling the 24' x 19' space with whatever I streamed at it over Bluetooth: funk; old 60's, 70's, 80's Dead, and their ilk; acoustic; classical; etc.4. Miscellaneous I don't use Alexa's services and don't plan to join Alexa's ecosystem. I did test it out of curiousity by asking for my local surf report. It provided me with Surfline's report. Cool. The Command Bar's remote doesn't accomodate all AAA batteries. There is a piece in the battery compartment that limits the diameter of the battery. My rechargeable batteries and Duracell Quantums don't fit. Polk proactively improves the performance of the Command Bar via periodic firmware updates. The updates occur automatically. The bar will inform you when an update is performed. One such update significantly improved the mic's sensitivity. Prior to the update, the bar could not hear my voice commands very well over the floor fan mentioned earlier in this review unless I yelled.Overall, I am quite happy with the Command Bar.Addendum: - I received the Polk Command Bar as a promotional item in exchange for my unbiased review. - This is the first soundbar I've owned, so my comments about its capabilities and sound quality are most definitely subjective. - There are plenty of photos of the bar so I just took photos of the packaging.
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    Top reviews from the United States

    Reviewed in the United States on April 22, 2019
    Style: Command Bar w/ SubwooferVine Customer Review of Free Product( What's this? )Verified Purchase
    One person found this helpful
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    Reviewed in the United States on November 27, 2018
    Style: Command Bar w/ SubwooferVerified Purchase
    6 people found this helpful
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    Top reviews from other countries

    John Hartley
    5.0 out of 5 stars Love it. Amazing clarity and full sound
    Reviewed in Canada on November 14, 2018
    Style: Command Bar w/ SubwooferVerified Purchase
    10 people found this helpful
    Report
    Jared Bettridge
    5.0 out of 5 stars Sleek product that is extremely easy to set up
    Reviewed in Canada on September 30, 2018
    Style: Command Bar w/ SubwooferVerified Purchase
    8 people found this helpful
    Report
    Jason Wang
    1.0 out of 5 stars Would love it, if not for the annoying overnight noises
    Reviewed in Canada on March 26, 2019
    Style: Command Bar w/ SubwooferVerified Purchase
    AJ0087
    4.0 out of 5 stars Great sound, can get quite loud!
    Reviewed in Canada on July 31, 2020
    Style: Command Bar w/ SubwooferVerified Purchase
    One person found this helpful
    Report
    Adam brown
    5.0 out of 5 stars Awesome sound and Alexa!
    Reviewed in Canada on October 8, 2018
    Style: Command Bar w/ SubwooferVerified Purchase
    2 people found this helpful
    Report